At CoachDerz.com, your privacy and trust are important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, sign up for our programs, or engage with our services. By using this site, you consent to the practices outlined in this policy.
1. Information We Collect
When you engage with CoachDerz.com, we may collect:
- Personal Information: Name, email address, phone number, occupation, company, goals, and any information you provide through forms, applications, or assessments.
- Usage Data: Pages visited, time on site, referral sources, device information, and actions taken—collected via cookies and analytics tools.
- Communication Data: Email interactions, text/SMS responses, and survey feedback.
2. How We Use Your Information
We use your data to:
- Deliver personalized coaching and content.
- Communicate via email and SMS for coaching support, marketing, and account updates.
- Provide customer support and service updates.
- Track engagement and improve website performance using Google Analytics 4 (GA4).
- Retarget visitors through ad platforms like Facebook, Instagram, and Google Ads.
- Comply with legal obligations and protect our business.
3. Text Messaging & Email Communication
By submitting your phone number or email, you agree to receive communication from us, including reminders, updates, and marketing messages. Message and data rates may apply. You can opt out anytime by replying “STOP” to texts or unsubscribing from emails.
4. Cookies & Tracking Technologies
We use cookies, pixels, and similar technologies to:
- Track visitor behavior through Google Analytics 4.
- Serve targeted ads through retargeting campaigns.
- Enhance your experience on our site.
You can manage cookie preferences via your browser settings or opt out of tracking through tools like the Google Analytics Opt-Out Add-on.
5. Data Sharing & Third Parties
We do not sell your personal information. We may share your data with:
- Email service providers (e.g., ActiveCampaign, ConvertKit)
- SMS platforms
- Analytics services (e.g., GA4)
- Advertising platforms (Meta, Google)
- Payment processors (Stripe, PayPal)
- Contractors and partners under confidentiality agreements
6. Data Security
We implement strict security protocols to protect your information. However, no digital system is 100% secure. You share data at your own risk.
7. Your Rights
You have the right to:
- Access, update, or delete your personal data
- Opt out of marketing communications at any time
- Request a copy of the data we hold on you
- Lodge a complaint with a data protection authority if needed
To make a request, contact us at: support@coachderz.com
8. Children’s Privacy
Our services are not intended for individuals under 18. We do not knowingly collect personal data from minors.
9. Policy Updates
We may revise this policy from time to time. Changes will be posted here with an updated revision date.
Contact Us
If you have questions about this Privacy Policy, contact:
Next Level Performance Consulting
Email: support@coachderz.com
Phone: 602-214-7068
